Frequently asked questions
Everything you need to know, straight up
Section 1
Costs and operation
How much will it cost me?
Absolutely nothing.
The Broker Option service is 100% free for sellers and buyers. We are compensated through a referral agreement with the broker, only if a transaction is completed.
Are you a real estate agency?
No.
Option Courtier is not a real estate agency and does not accept any mandates. We do not act as brokers in your transactions. We are a neutral advisory service that helps you choose from brokers who have already been selected for their performance.
Do recommended brokers pay to be listed?
No.
No broker can pay to be recommended.
Selection is based solely on performance, quality of service, and compatibility with your profile.
OptionCourtier is paid only by the chosen broker, and only if a transaction is completed.
This approach eliminates any conflicts of interest and aligns the objectives of all parties: the client, the broker, and OptionBroker.
What happens after the initial contact?
We conduct structured follow-ups to ensure that contact was made quickly and that the experience lived up to expectations. If necessary, we adjust our recommendations.
How do you protect my personal information?
Your information is used solely to connect you with selected brokers.
It is never sold or shared with external third parties.
Section 2
Selection and quality
What exactly do you check with recommended brokers?
We first evaluate the human aspect and quality of service, as well as the consistency between your profile and that of the broker.
The goal is to create a good fit, both in terms of relationships and strategy. Specifically, we take into account:
- The broker's human approach (attentiveness, clarity, professionalism),
- Compatibility with your needs, your personality, and how you operate,
- Customer satisfaction,
- The rigor and quality of monitoring,
- The first contact time,
- Specialization (sector, type of property),
- The concrete results (transactions completed, conversion rates), and its ability to collaborate effectively within our system.
How do you choose brokers for my project?
Beyond pure performance, we use a precise matching system to ensure the best possible fit. Our experts analyze your geographic area, the type of project you have, and your specific needs to identify the most relevant brokers. It's not just a matter of numbers; we only select brokers who truly match your profile.
How many brokers will I meet?
We always recommend two brokers, carefully selected based on your situation, industry, and profile. This deliberate choice allows for a clear, structured, and effective comparison without unnecessary meetings. If the fit isn't right, we remain committed to supporting you and adjusting our recommendations until you feel completely comfortable moving forward.
Our priority is not the number of brokers, but the right choice.
Why recommend more than one broker rather than just one?
Because a good broker for someone else is not necessarily the right one for you.
Comparing two approaches allows you to make a clearer, more secure choice that is better suited to your situation, without having to attend numerous meetings.
Is the service also for real estate investors?
Yes.
Option Courtier is also aimed at investors, with brokers specializing in different types of assets and strategies.
Section 3
Neutrality and independence
Do you favor a particular banner?
No. We do not favor any particular banner. We always recommend two brokers, based on your needs, your sector, and our performance data.
Do you work with certain agencies only?
No. OptionCourtier is not affiliated with any agency and no banner is favored.
Each recommendation is made based on your needs and performance data, not on the agency.
How is Option Broker different from a "Find a Broker" website?
We do not use automatic referencing.
Each recommendation is analyzed, filtered, and followed up on, based on real performance criteria and human quality.
OptionCourtier is only paid if a transaction is completed, which eliminates any conflict of interest and ensures that recommendations are made for the right reasons.
How does this model provide greater protection for the customer?
Because no one is paid in advance.
OptionCourtier's compensation depends solely on the actual success of the transaction, never on simply connecting parties.
This model eliminates any conflicts of interest and aligns objectives:
• your actual needs,
• the team's expertise and experience,
• and the quality of service offered by the broker.
Result: recommendations made for the right reasons, with support focused on trust, rigor, and the long term.
Do brokers know that they are being compared?
Yes.
Recommended brokers know that they are evaluated on the quality of their service, the thoroughness of their follow-up, and the customer experience.
This transparency creates a high level of professional commitment and superior service for the customer.
Section 4
Freedom and guarantee
What happens if I don't click on any of the brokers offered?
You are completely free to choose. If the connection isn't right, we will take the time to review the situation with you and, when appropriate, explore other options.
What matters to us is that you move forward with clarity and confidence.
Am I required to work with a recommended broker?
No.
You are completely free, with no strings attached. Option Courtier does not take on any mandates and does not impose any obligations.
Does OptionBroker make decisions for me?
No.
Our role is to provide you with tools and guidance.
The final decision is always yours.
Does OptionBroker influence my final choice?
No.
OptionCourtier does not make any decisions for you and has no interest in the broker you choose.
Our role is limited to providing structured recommendations.
The final choice is entirely yours.
What happens if I ultimately decide not to sell or buy anymore?
There are no fees and no obligations for you.
If you choose to pause or abandon your project, OptionCourtier fully respects your decision.
We take a long-term approach. When the time is right, we will be there to support you again, without penalty or pressure.
Our role is not to push a transaction, but to help you make the right decision, even if that decision is to wait.
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