Privacy Policy

We protect your personal information

This Privacy Policy describes how we collect, use, protect, and share your personal information when you use our real estate brokerage services, whether online or through a direct interaction with us. We are committed to respecting the confidentiality and security of your data.

1. Personal information collected

We may collect various types of information to provide our real estate services, including:

  • Identification information: full name, address, phone number, email address, date of birth.
  • Information related to a property: property address, characteristics, documents related to the sale or purchase.
  • Financial information: purchase budget, bank documents required for a real estate transaction, proof of financing.
  • Information from forms, communications, and interactions: messages sent, appointments, real estate search preferences.
  • Technical and analytical information from your use of our website: IP address, device type, browsing data (cookies).

We only collect the information necessary to operate our services and complete your real estate projects.

2. Use of information

We are committed to respecting the obligations set out in the Act to modernize legislative provisions respecting the protection of personal information (Law 25), applicable in Quebec.

In this framework, we have implemented the following measures:

Appointment of a Personal Information Protection Officer

This person ensures the organization's compliance with Law 25, including the management of confidentiality incidents, the handling of access requests, and the implementation of internal policies.

To exercise your rights or for any question regarding your personal information, contact our Personal Information Protection Officer at [email protected].

3. Sharing of information

The personal information collected may be used for the following purposes:

  • Supporting you in your real estate processes: buying, selling, renting, or marketing.
  • Verifying your identity, your eligibility for certain transactions, and ensuring legal compliance.
  • Communicating with you about our services, new opportunities, or relevant information related to your file.
  • Establishing or maintaining a business relationship, ensuring follow-up after a transaction, and responding to any request for information.

We ensure that the use of your data remains limited to the purposes for which it was collected.

4. Transfer to third parties

Your personal information may be transferred to third parties when necessary for the provision of our services, including:

  • Real estate professionals: notaries, appraisers, building inspectors, financial institutions.
  • Technology platforms or logistics partners that support our operations (e.g. CRM systems, web hosting).
  • Third-party audience-measurement tools (e.g. Metricool, Meta) that help us analyze site traffic, only after your consent.
  • Legal or governmental authorities when required by law.

In all cases, these third parties are required to protect the confidentiality of your data and to use it only for authorized purposes. We never sell, trade, or rent your personal information for commercial purposes.

5. Changes to the Policy

We may modify this Policy at any time to reflect legal, technological, or operational changes. The update date will appear at the top of this page. We invite you to review this page regularly.